Shipping Policy



  1. When will I receive my order?
    The delivery will be done through our fulfilment partners to ensure timely and accurate delivery to our customers. It is our endeavour to deliver your product to you at the soonest possible time. Depending on your location in the country, you can expect your order to reach within 5 to 7 days.

  2. Do I need to pay for shipping?
    Pre-paid purchases ship free across India; however, there is a fee of Rs. 99 applicable to Cash on Delivery orders. To ensure that your order is delivered to you in a safe and secure way, we work with some of the best courier services in the country and hence a small shipping charge is levied to ensure quality at all touchpoints.

  3. Can I get my order throughout the country?
    Tata GoFit strives to provide service across the country. It is still recommended to check the availability of delivery using the pin code and availability at the time of checkout.

  4. How do I track my package?
    Your order can be tracked on www.tatagofit.com itself by heading to the Track Order page from the main menu or as given in the footer section.

  5. Finding a missing package that shows delivered / late deliveries
    If you’re facing any issues with your order, you can reach out to our customer care team from the Contact Us page from the main menu or as given in the footer section.